lab cafe

Hailey Kim 3 months ago

I’ve been here 3–4 times at completely different times of day, and somehow the staff were consistently rude every single time. The best way I can describe it is the TikTok “Gen Z stare” What really says a lot is that even students who used to be regulars have completely stopped coming here because of the staff. I’ve also brought other friends, and later they admitted they felt uncomfortable and unwelcome too. My last visit was actually in March, and I’m still annoyed enough to finally leave this review🫪

Genia Chanler 9 months ago

Went in for a quick coffee break last week and ended up staying a bit longer than planned. The place had a relaxed vibe, not too loud, which I appreciated. I ordered a regular hot coffee and a pastry. Coffee tasted fresh and not burnt, which is honestly all I want most days. The pastry was decent, a little flaky and not overly sweet. Staff were friendly enough and didn’t rush anyone, even though it got a little busy. Seating was clean and comfortable. Overall, it’s a solid spot if you want a calm place to enjoy your coffee and just sit for a while.

rlall1 a year ago

Starting with the customer service.. fantastic! The person at the counter and Kenzie were super friendly!!! We ended up ordering Vanilla lagte with oat milk and cappuccino and no kidding.. its one of the best we have ever had!! MUST MUST visit.. you can easily ditch Vertex and come here.. you won’t be disappointed!!

Caroline Schmitt 3 years ago

One of my favorite coffee shops in Ann Arbor! They have the best and most unique selection of drinks and always have yummy pastries. I really want to try their fun latte variations like butterfly pea flower, ube, and jasmine because everything I've had from here has been amazing so I know that these would be amazing too. Lab's ambiance is also great. Super cozy, delicate, and cute with friendly baristas. It's a perfect spot for meeting up with someone or doing homework.

Keely S 8 years ago

Cute and aesthetically pleasing to the re-purposed, cozy-industrial eye; It is clean, light, and soft. Not loud like some say. Just like anywhere else, the staff is hit or miss. The last time I went in it was good customer service, as for other times, though, they were a big miss. For example I asked for a coffee to go, I was waiting for my other company and decided to sit inside (only about three people inside as well), only to be glowered at the entire time waiting. Not even there for five minutes. The food is always an experience and I would recommend the mint-lemonade for a first timer. The coffee is rich and heavy, wonderful for winter weathers of Michigan. And the cold drinks are wonderful for any summer heat. Would go again for more experimental cups of flavor.